Caretaker/Office Assistant


JOB DESCRIPTION:

Core Living is a quickly-growing property management company who is looking for a full-time caretaker/office assistant to join our team at one of our beautiful apartment communities in Rapid City, SD.

Caretaking duties include cleaning building common areas, light yard maintenance and cleaning of apartment turnovers. Some night and weekend hours required. Must be reliable. The position will be approximately 30 hours caretaking/10 hours office assistance.

SUMMARY:

The person in the caretaker/office assistant position provides cleaning and minor maintenance of all buildings on-site for which he/she is responsible, including maintaining the lawn and the surrounding property, and he/she also provides administrative assistance where needed around the office to stay on top of prospect leads and resident requests. The caretaker/office assistant communicates regularly and effectively with residents, staff, and all levels of management. 

Essential duties and responsibilities includes the following (other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time without notice):

  1. Cleans all common areas and leasing office.
  2. Cleans vacant units and prepares new units for occupancy. This includes cleaning all appliances, cabinets, cupboards, heating registers, light fixtures, blinds, closets, etc.
  3. Picks up trash on property and maintains clean and safe exterior environment.
  4. Performs snow and ice removal, including snowplowing, shoveling, and putting down salt, using a pick to remove ice build-up on sidewalks and walkways, parking lots, roofs, and common spaces.
  5. Keeps parking areas clean and well maintained.
  6. Notifies supervisor of any resident or safety issues.
  7. Interacts positively with residents to maintain good communication and resident relations.
  8. Assists property manager with day-to-day duties and tasks as required.
  9. Accept and assist residents in submitting their service requests.
  10. Establish and maintain positive resident relations, e.g. effective communications, managing resident concerns, problem solving, etc.
  11. Prepare correspondence such as “thank you” notes and other general correspondence to stay in front of leads. 

Secondary duties and responsibilities include the following:

  1. Accurately completes paperwork such as service requests and timesheets.
  2. Communicates with manager on changes, maintenance needs, and tenant issues.

QUALIFICATION REQUIREMENTS:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and experience – some experience in housekeeping, care taking, or janitorial experience preferred.

Language skills – ability to understand written and verbal directions. Ability to read and follow instructions on safety information for cleaning supplies. 

Mathematical skills – ability to add, subtract, multiply, and divide all units of measure.

Reasoning ability – needs to be able to assist a situation based upon available date and information and make timely and appropriate decisions.

Other skills/abilities/specifications – this job requires self-motivation and the ability to work independently. Needs ability to follow oral and written instructions and prioritize job duties. Ability to give attention to detail.

PUNCTUALITY AND ATTENDANCE:

Regular attendance, reliability, and punctuality are needed to be available to meet the needs of applicants, new and current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents. Most buildings or apartment communities managed by Management have small staffs and employees must be able to assist other employees in job duties and be available to respond to occasional property or tenant emergencies. Must be available on evenings and weekends at beginning and end of month to work on apartment turnovers to clean and ready apartments from vacating residents for new occupants.

WORKING CONDITIONS:

The working condition characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be able to work in cramped position for extended periods of time, able to use the full height of a ladder, and work with a variety of commercial cleaning products, supplies, and solutions. While performing the duties of this job, the employee works in indoor and outside weather conditions, including inclement weather. The noise level of the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; stoop; kneel; crouch; crawl; climb stairs; and talk or hear. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must regularly lift and/or move up to 50 pounds and frequently push/pull heavy items such as refrigerators and stoves, vacuum cleaners, snow blowers and manual shoveling. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The employee may come in contact with former resident’s apartments with poor sanitation conditions, insects and rodents.

REASONABLE ACCOMMODATIONS:

Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with its application process, modifications or adjustments to the work environment, and modifications or adjustments that allow a disabled individual to have equal benefits and privileges of employment as are enjoyed by other similarly situated individuals without disabilities, unless doing so would cause undue hardship.

EQUIPMENT AND TOOLS USED:

Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of cleaning products and equipment such as vacuum cleaners, brooms, and mops. Additionally, employee may use snow removing equipment such as shovels and/or snowblowers. 

  • Accepted file types: pdf.